Embark Behavioral Health’s Standards of Treatment

Embark Behavioral Health offers a full continuum of services to families in need across the country. While the location and level of care differ, the Embark commitment to its Standard of Treatment is universal. Embark’s mission to lead the way in bringing adolescent anxiety and depression rates from all-time highs to all-time lows can only be achieved through the actions of empathy, service, developing trusting relationships that facilitate growth. These guiding values ensure the result of families receiving the quality care they deserve.

Embark programs establish partnerships between families, community service providers, and oversight agencies to ensure comprehensive services are administered with compassion and skill. Embark Standards of Treatment reflect practices congruent with Embark values and are what set Embark programs apart.

All services are transparent and client and family-centered. The client and their care team work together to create developmentally focused, strength-based, culturally competent, and individualized treatment plans. Embark demonstrates its commitment to these standards by not only ensuring that every program is licensed and accredited but also by completing rigorous internal program reviews to ensure compliance with the Embark Standards of Treatment.

Embark Standards of Treatment exist at all programs and all levels of care. These standards are rooted in sound evidence-based practices and the Embark Treatment Approach based on the neurobiology of relationships. Inherent in the standards are the assumptions that children and youth thrive when they are met with compassion and understanding and when given tools to navigate their struggles on their path to healing. Embark advocates for children and families through the commitment to transform mental health care in America: Embark’s big hairy audacious goal is to lead the way in reducing the current all-time highs of teen anxiety, depression, and suicide to all-time lows by 2028.

Embark Standards of Treatment Include:

  • All Embark programs are accredited by The Joint Commission.

  • Evidence-based practices are customized to the unique strengths and needs of each young person and family. 

  • Clients and their families are empowered to be active participants in treatment planning and ongoing treatment assessment.  

  • Feedback Informed Treatment (FIT) is used in real-time to inform client care while in treatment and track client progress after discharge.  

  • Inpatient clients have regular access to parents and other immediate family members. Contact with family is never used as an incentive for behavior, nor is withholding contact from parents ever used as a punishment.  

  • Embark implements systemic, experiential, and feedback-informed interventions rooted in neurodevelopment and the CASA framework to creating healing relationships and growth. 

  • Embark programs support the entire family process. We seek to facilitate growth and learning for parents, not just their children in our care. We believe lasting change in a client’s presenting problems relies on parental growth and healing. 

  • Embark programs utilize the least restrictive interventions necessary. 

  • Embark programs do not use mechanical or chemical restraint.  

  • Embark programs do not use seclusion or solitary confinement. 

  • Embark programs do not use a client’s access to food, shelter, hygiene, bedding, or exercise to influence a client’s behavior. 

  • Embark programs do not use any consequence or practice designed to frighten or humiliate.  

  • Embark programs do not use any practice designed to cause physical discomfort or pain as a form of managing behavior.  

  • Services offered are culturally competent and delivered with humility and respect. 

  • Strong partnerships with families, mental health professionals, community agencies, advocates, and other community stakeholders result in lower lengths of stays and successful transitions back to home, school, and community. 

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Patient Safety & Quality of Care

Embark aims to continuously meet our standards of care. If you have patient safety or quality concern/complaint, please let us know about your
experience by email: [email protected]. You may also call (844) 735-2248. Make sure to include your name and the best way to contact
you. Someone from our quality team will get back to you as soon as possible.

You may also submit a concern to The Joint Commission online or by mail. 

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181 

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Your healing journey starts here.

Make the choice to treat your child's gaming addiction or mental health condition, by contacting Embark. Our behavioral and mental health programs can help your child become healthier, both in real life and online while video gaming.

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