{"id":21219,"date":"2021-12-23T14:53:27","date_gmt":"2021-12-23T21:53:27","guid":{"rendered":"https:\/\/www.embarkbh.com\/?page_id=21219"},"modified":"2024-03-05T09:37:03","modified_gmt":"2024-03-05T16:37:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.embarkbh.com\/faq\/","title":{"rendered":"Frequently Asked Questions (FAQs)"},"content":{"rendered":"\n
At Embark, we understand there’s no one-size-fits-all approach to helping adolescents with emotional and behavioral issues. If you’re ready to explore treatment options, our caring, empathetic staff is here to help your entire family grow and learn together.<\/p>\n
Start by\u00a0reaching out to us online<\/a>\u00a0or giving us a call at 866-479-3050.<\/p>\n So you know what to expect, an overview of our admissions process is reflected below:<\/p>\n Step 1) Contact Embark Admissions.<\/p>\n Step 2) Work with us to verify insurance.<\/p>\n Step 3) Complete a client screening.<\/p>\n Step 4) Secure insurance approval.<\/p>\n Step 5) Enroll in a program.<\/p>\n With\u00a0locations across the U.S.<\/a>\u00a0and\u00a0virtual counseling services<\/a>, we are here to serve where and when it’s best for you.<\/p>\n\t\t\t\t\tHow do I know when it’s time to consider professional treatment for my child?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t If you’re unsure when to consider professional treatment, you can\u00a0reach out to us online<\/a>\u00a0or give us a call anytime at 866-479-3050.<\/p>\n We also have mental health resources that you can explore, including the\u00a0Embark Behavioral Health blog<\/a>\u00a0and our free\u00a0Parenting Guide<\/a>.<\/p>\n *This article is for informational purposes only and not to be considered medical advice. If your child is having a mental health emergency, contact the\u00a0988 Suicide & Crisis Lifeline<\/a>\u00a0for immediate support by calling, texting, or chatting 988. You can also text HOME to 741741 -the Crisis Text Line- from anywhere in the country to talk with a trained crisis counselor<\/em>.<\/p>\n\t\t\t\t\tDo you have any resources that can help me self-educate when it comes to mental health and treatment for my child?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Absolutely! It’s our priority to provide families with helpful resources and tools throughout their healing journey.\u00a0Visit our blog<\/a>\u00a0where we post relevant, timely articles focused on preteen, teen, and young adult mental health every week. We also send a weekly newsletter, which you can sign up for\u00a0here<\/a>.<\/p>\n Most of our community-based programs also offer a biweekly parent support group. You can reach out to our admission line at 866-479-3050 with questions and for event location and time details.<\/p>\n Learn more about behavioral health and mental health treatment options\u00a0here<\/a>.<\/p>\n\t\t\t\t\tDo you have any resources that can help me talk to my child about mental health and challenges they may face?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Yes. Regardless of whether or not your child seeks treatment through Embark, we want you to feel supported with mental health resources for your child and family. A few resources that we have available to parents are:<\/p>\n Embark Behavioral health is the nation’s leading network of family behavioral health treatment centers, with 19 programs in 14 states, and growing.<\/p>\n We are recognized for many of our leading programs, and unlike any other organization, we offer a full continuum of care; a unique specialization and deep legacy of serving youth; an evidence-based treatment approach that focuses on relationships and family systems; the highest level of quality care and safety standards; and a set of validated outcomes, which help drive treatment in real time and can be measured two years post-discharge.<\/p>\n Embark’s programs use our signature CASA Developmental Framework, which creates a therapeutic relationship through Commitment, Acceptance, Security, and Attunement (CASA). This allows teenagers, young adults, and their families to developmentally heal.<\/p>\n Due to our standard of care, Embark recently became one of the first behavioral health organizations in the United States to undergo and be awarded the new system accreditation and The Gold Seal of Approval from The Joint Commission.<\/p>\n\t\t\t\t\tWhat does your treatment process look like? What can I expect for my child while working with Embark?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Treatment needs are highly personal. However, every client and family member working with Embark can expect access to the country’s most robust continuum of premier services, which can be tailored to your family’s needs.<\/p>\n At Embark, we provide a\u00a0Continuum of Care<\/a>, with different levels of service and programming based on an individual’s changing needs. The continuum is used to step up or step down services and treatment intensity.<\/p>\n As the world’s most respected family behavioral health provider, we provide mental health treatment for preteens, teens, and young adults and specialize in treating anxiety, depression, and other mental health and substance use issues.\u00a0Learn more here<\/a>.<\/p>\n\t\t\t\t\tWhat age ranges do you work with?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t We specialize in preteens, teens, and young adults. Our different programs are designed to support specific age ranges, so depending on your child’s needs, we’ll work with you to figure out the most appropriate treatment plan. Learn more about\u00a0treatment options<\/a>\u00a0that can help. Please give us a call at 866-479-3050 or check with the individual program you’re interested in to learn more about the age range supported.<\/p>\n\t\t\t\t\tWhere are your treatment facilities located?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Our treatment facilities are located across the U.S. Depending on what type of treatment is right for your child and where you live, we can support you with\u00a0virtual counseling<\/a>,\u00a0outpatient clinics<\/a>,\u00a0short-term residential treatment<\/a>,\u00a0long-term residential treatment<\/a>,\u00a0wilderness therapy<\/a>,\u00a0transitional living for teens and young adults<\/a>, and more.<\/p>\n\t\t\t\t\tHow do I know which type of treatment is right for my child?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t In order to determine the most appropriate treatment for your child, you can start by learning more about the\u00a0programs here<\/a>. You can also\u00a0contact us online<\/a>\u00a0or give us a call at 866-479-3050.<\/p>\n Once you contact us and are connected with our admissions team, they will complete a screening to help determine the appropriate level of care.<\/p>\n An overview of our admissions process is reflected below:<\/p>\n Step 1) Contact Embark Admissions.<\/p>\n Step 2) Work with us to verify insurance.<\/p>\n Step 3) Complete a client screening.<\/p>\n Step 4) Secure insurance approval.<\/p>\n Step 5) Enroll in a program.<\/p>\n\t\t\t\t\tWhat sort of guidance do you offer to help me select the right treatment program?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t We understand that seeking treatment can be overwhelming. To help demystify the process, you can speak with a member of our admissions team by\u00a0contacting us online<\/a>\u00a0or giving us a call at 866-479-3050.<\/p>\n\t\t\t\t\tWhat are the different types of treatment options and programs that you offer?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Our\u00a0Continuum of Care<\/a>\u00a0provides different levels of service and programming based on an individual’s changing needs.<\/p>\n Treatment options include:<\/p>\n Learn more about our treatment options\u00a0here<\/a>.<\/p>\n\t\t\t\t\tWhat are the different types of therapy that you offer?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t We offer a variety of therapy options for preteens, teens, young adults, and their families.<\/p>\n Therapies that we specialize in include:<\/p>\n You can see video testimonials from our clients and their families\u00a0here.<\/a><\/p>\n\t\t\t\t\tHow do you ensure my child’s safety during the COVID-19 pandemic?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Hear directly from our CEO, Alex Stavros, about what we’re doing to keep our clients and staff safe during the\u00a0COVID-19 pandemic<\/a>, including creating a robust and multidisciplinary Embark Coronavirus Taskforce.<\/p>\n\t\t\t\t\tWhat commitment is required from me during my child’s treatment?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t You play a critical role in your child’s treatment plan and healing journey. Whether attending family therapy, participating in parent coaching, or seeking your own therapy, you will have an active role in the process.<\/p>\n As you work with us to determine the right treatment plan for your child, we can decide the most appropriate way for you to be involved in healing.<\/p>\n\t\t\t\t\tWhat does aftercare look like for my child? What should I expect once treatment ends?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Throughout treatment, your child may have changing needs based on the experience and their healing process. To ensure we meet clients where they are, we provide a\u00a0Continuum of Care<\/a>, with different levels of service and programming based on how your child’s treatment needs change over time.<\/p>\n From the very beginning, we are thinking about next steps. Our therapists understand that the treatment they provide includes continuing care. We will work with you, your educational consultant, and any others to ensure your child’s continuing care is planned well in advance.<\/p>\n Once a specific type of treatment or program ends, your child may need a different level of support to continue their healing journey, which could include continuing care.<\/p>\n\t\t\t\t\tWhat programs or treatment does Embark offer for the whole family?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t We offer family therapy, parent coaching, family intensives, and more. While family involvement is essential to your child’s treatment, the specific type of involvement may vary depending on the program that best meets your needs.<\/p>\n The length of treatment will depend on your child’s individual needs. You can learn more about our\u00a0treatment options here<\/a>, or\u00a0reach out to us<\/a>\u00a0if you have specific questions.<\/p>\n\t\t\t\t\tWhat does your admissions process look like?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Once you\u00a0contact us<\/a>\u00a0and connect with our admissions team, they will complete a screening to help determine the appropriate level of care. An overview of our admissions process is reflected below:<\/p>\n Step 1) Contact Embark Admissions.<\/p>\n Step 2) Work with us to verify insurance.<\/p>\n Step 3) Complete a client screening.<\/p>\n Step 4) Secure insurance approval.<\/p>\n Step 5) Enroll in a program.<\/p>\n\t\t\t\t\tDo you offer virtual treatment options?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Yes. At Embark, we believe that distance shouldn’t stand in the way of getting expert help. We offer virtual counseling services, our comprehensive, premier, private pay support system tailored to you and your child.<\/p>\n Read more about virtual counseling\u00a0here<\/a>.<\/p>\n\t\t\t\t\tDo you take insurance?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Overall, we strive to\u00a0demystify insurance<\/a>\u00a0and billing for families seeking treatment. We will walk you through the steps of verification of benefits, determining if you have the proper coverage to bill the insurance and what the authorization process entails, as well as submitting claims to the insurance for coverage.<\/p>\n Embark is currently an out-of-network provider with insurance companies, but most major carriers work with us. If you do not have out-of-network benefits, we will seek a single case agreement, which is a patient-specific contract between an insurance company and an out-of-network provider, when permitted by your insurance company. We are working with many insurance carriers to become contracted as an in-network provider.<\/p>\n Medicaid is only accepted through a few payors at our Calo program. We are unable to accept Medicaid for our other programs.<\/p>\n Learn more about\u00a0insurance options<\/a>.<\/p>\n\t\t\t\t\tHow do I understand the cost associated with treatment?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Prior to your child beginning treatment, we’ll work with you to gather information regarding your insurance policy. Once this information is collected, we will verify your benefits by obtaining\u00a0detailed coverage information<\/a>.<\/p>\n During the verification of benefits process, we will consult with your insurance company and will obtain authorization requirements for different levels of care. After this consultation occurs, we will partner with you so you understand what to expect along the way.<\/p>\n You can learn more about how we work with families to demystify insurance\u00a0here<\/a>.<\/p>\n\t\t\t\t\tDo you offer payment plans?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t When appropriate, we may consider payment options that align with your financial situation. Check with your admissions adviser to learn more.<\/p>\n\n","protected":false},"excerpt":{"rendered":" Getting Started What is the first step if I want to explore treatment options? Expand At Embark, we understand there’s no one-size-fits-all approach to helping adolescents with emotional and behavioral issues. If you’re ready to explore treatment options, our caring, empathetic staff is here to help your entire family grow and learn together. Start by\u00a0reaching…<\/p>\n","protected":false},"author":43,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\n\n
\n\t\tAbout Embark\n\t<\/h2>\n\t\t\t\t\tWhat makes Embark different from other providers out there?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t
\n\t\tTreatment Options and Programs\n\t<\/h2>\n\t\t\t\t\tWhat diagnoses and challenges do you work with?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t
\n
\n
\n\t\tWhat to Expect\n\t<\/h2>\n\t\t\t\t\tWhere can I see testimonials from Embark clients and families?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t
\n\t\tLogistics\n\t<\/h2>\n\t\t\t\t\tHow long should I expect my child to be in treatment?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t