“Heather (Therapist) is the best thing that has happened to me. She just knows what to say and helped me through so much. I began to look forward to every therapy session with her. Even if we went over (time), she would still end it and sit there with me and ask ‘How are you feeling”. She focused on me and my family. She put all of her time into it at that moment and was kind, and careful with her words which was helpful.”